Clink - All your rewards in one place

At Clink, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our loyalty program aggregator app, Clink, focused on the restaurant sector. By using our Service, you consent to the collection and utilization of your Personal Information as described in this Privacy Policy.

1. Information We Collect and Use

To provide and enhance our Service, Clink may require you to provide certain personally identifiable information, including but not limited to:

Names: Collected for user identification and communication.
Phone Numbers: For two-factor authentication, account verification, and sending rewards or promotional updates.
Instagram Handles: If users participate in our Instagram-based reward feature, this information is used to track engagement for reward eligibility.
Loyalty Program Data: Collected to track points, rewards, and interactions with partner restaurants.
Dining and Visit History: Used to enhance personalized recommendations and track rewards redeemed at specific restaurants.

Your data is retained and used for the purposes detailed in this Privacy Policy.

2. How We Use Your Personal Data

Clink processes your data to:

Facilitate account creation, loyalty program participation, and reward redemption.
Communicate service-related announcements, updates, and promotional offers.
Provide customer support and respond to your inquiries.
Personalize app content and offers based on your preferences and behavior.
Analyze app usage for testing, research, and development to improve our Service.
Comply with legal obligations, such as record-keeping or dispute resolution.
Prevent fraud, illegal activities, and safeguard the security of our Service.

We will not collect additional categories of personal data or use it for purposes beyond those stated without prior notice.

3. Data Sharing with Third Parties

We share personal data in specific circumstances, including:

Restaurant Partners: Your name, loyalty activity, and dining history may be shared to facilitate loyalty programs and offer personalized promotions from partner restaurants.
Marketing and Advertising: We may share aggregated, anonymized data with marketing platforms for targeted advertising. No personally identifiable information is shared without user consent.
Service Providers: Clink uses third-party service providers for cloud storage, analytics, and other functions. These providers are obligated to protect your information and may only use it to perform tasks on our behalf.

4. Log Data

In the event of an error or issue with the app, we may collect log data from your device, including your IP address, device name, operating system, and usage data. This information helps us diagnose and resolve technical issues.

5. Cookies

Clink does not explicitly use cookies, but we may integrate third-party services that use cookies to track and enhance your experience. You can manage your cookie preferences through your device settings. Refusing cookies may limit certain app functionalities.

6. Service Providers

We may engage third-party companies and individuals to facilitate our Service for the following reasons:

To provide the Service on our behalf;
To perform Service-related tasks (e.g., cloud storage or analytics);
To assist us in analyzing how the Service is used.

These third parties have access to your Personal Information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Data Security

We value your trust in providing us with your personal data and strive to use commercially acceptable means to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security. We implement reasonable security practices in compliance with Indian laws, including encryption and secure servers, to safeguard your data.

8. Links to Other Sites

Clink may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the privacy policies of these websites. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites or services.

9. User Rights

As a Clink user, you have the following rights:

Right to Access: You may request a copy of the personal data we hold about you.
Right to Correction: You may correct any inaccurate or incomplete information.
Right to Data Deletion: You can request the deletion of your personal data. However, we may retain certain data for legal compliance or dispute resolution.
Right to Withdraw Consent: You may withdraw consent for specific data processing, such as for Instagram engagement features, which could affect your ability to use certain features.
Right to Opt-Out of Marketing: You can unsubscribe from marketing communications through the app settings or via email preferences.
Right to Data Portability: You may request your personal data in a structured, machine-readable format for transfer to another service.
Right to Restrict Processing: You can request that we restrict data processing while a dispute is being resolved.

To exercise these rights, contact us at support@clink.com. We will respond within 30 days.

10. Children's Privacy

Clink does not knowingly collect personal information from children under 18 without parental consent. If you are a parent or guardian and believe that a minor has provided us with personal information, please contact us. We will take steps to delete such information upon verification.

11. Compliance with Indian Data Protection Laws

Clink is committed to complying with Indian data protection laws, including the Indian Information Technology (IT) Act, 2000 and the IT Rules.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@clink.com
Address: Clink Technologies Pvt. Ltd., Bangalore, India